Terms of Service

By accessing or using GoldenWattleLotto.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and GoldenWattleLotto.com regarding your use of the Service and participation in lottery games offered through our platform.

We reserve the right to modify these Terms at any time. Your continued use of the Service after any changes constitutes acceptance of the new Terms. We will notify users of significant changes through the Service or via email.

Geographic Restrictions: Our Service is available only to residents of Australia. You must be physically located in Australia at the time of ticket purchase.

Legal Capacity: You must have the legal capacity to enter into binding contracts under applicable law.

Account Restrictions: You may only maintain one account with the Service. Multiple accounts by the same person are prohibited.

Prohibited Users: The following individuals are not eligible to use the Service:

• Employees of GoldenWattleLotto.com and their immediate family members
• Individuals who have been previously banned or suspended from the Service
• Individuals subject to self-exclusion orders
• Individuals located in jurisdictions where lottery participation is prohibited

Account Creation: To use the Service, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

Account Security: You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other security breach.

Account Information: You must provide and maintain accurate personal information, including:

• Full legal name
• Date of birth (to verify age requirement)
• Residential address in Australia
• Valid email address
• Phone number

Verification: We reserve the right to verify your identity and eligibility at any time. You agree to provide documentation as requested, including government-issued identification.

Account Suspension: We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.

Official Game Rules: All lottery games are subject to the official rules and regulations established by the respective lottery operators. These rules are incorporated into these Terms by reference.

Game Participation: By purchasing a lottery ticket through our Service, you agree to abide by all applicable game rules, including:

• Number selection requirements
• Draw schedules and deadlines
• Prize structures and divisions
• Odds of winning
• Claim procedures and deadlines

Game Information: We provide information about lottery games, including jackpot values, odds, and ticket prices. This information is for reference only and subject to change by lottery operators.

Draw Results: Official draw results are determined by the lottery operators. We are not responsible for the accuracy of results displayed on our Service, though we make reasonable efforts to ensure accuracy.

Purchase Process: Tickets are purchased through our calendar-based planning interface. You may schedule future purchases or make immediate entries.

Payment: All ticket purchases must be paid for at the time of order. We accept payment methods as displayed on the Service. You are responsible for ensuring sufficient funds are available.

Confirmation: Upon successful purchase, you will receive confirmation via email and in your account dashboard. This confirmation serves as proof of purchase.

Purchase Limits: We may impose purchase limits for responsible gaming purposes. These limits may be set by you or by us based on regulatory requirements.

Subscriptions: You may set up recurring ticket purchases through our subscription feature. Subscriptions continue until cancelled and are subject to these Terms.

Cancellations: Ticket purchases are final once the draw entry deadline has passed. Subscriptions may be cancelled at any time for future draws.

Prize Notification: Winners will be notified via email and through their account dashboard. You are responsible for maintaining current contact information.

Claim Procedures: Prize claims must be made within the timeframe specified by the lottery operator, typically ranging from 30 days to 12 months from the draw date.

Verification Requirements: Winners must provide valid identification and proof of eligibility before prizes are awarded. This may include:

• Government-issued photo identification
• Proof of address
• Tax file number (for certain prize amounts)
• Signed claim form

Tax Obligations: Winners are solely responsible for all tax obligations related to lottery prizes. We may be required to report prize winnings to tax authorities.

Publicity: Certain jurisdictions may require winners to participate in publicity activities. By accepting a prize, you consent to the use of your name and likeness as required by applicable law.

Prize Payment: Prizes will be paid according to the lottery operator's rules and may be subject to validation and verification processes.

Payment Processing: Payments are processed through secure third-party payment processors. We do not store complete credit card information.

Currency: All transactions are processed in Australian Dollars (AUD).

Transaction Security: We implement industry-standard security measures to protect your payment information. However, you are responsible for the security of your payment methods.

Refund Policy: Ticket purchases are generally non-refundable once processed, except in the following circumstances:

• Technical error preventing ticket purchase
• Duplicate charges due to system error
• Draw cancellation by lottery operator
• Service error resulting in incorrect entry

Disputed Charges: If you dispute a charge, you must contact us within 30 days. We will investigate and respond within a reasonable timeframe.

Subscription Billing: Subscription charges are processed automatically according to your selected schedule. You are responsible for ensuring sufficient funds are available.

Commitment to Responsible Gaming: We are committed to promoting responsible gaming practices and preventing problem gambling. For detailed information, please review our Responsible Gaming Policy.

Spending Limits: You may set daily, weekly, or monthly spending limits on your account. We may also impose limits based on regulatory requirements or responsible gaming concerns.

Self-Exclusion: You may request self-exclusion from the Service for a specified period. During self-exclusion, your account will be suspended and you will not be able to participate in lottery games.

Reality Checks: We provide tools to help you monitor your gaming activity, including spending trackers and time reminders.

Support Resources: We provide links to professional gambling support services. If you believe you have a gambling problem, please seek help immediately by calling 1800 858 858.

Service Availability: We strive to provide continuous service but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

Accuracy of Information: While we make reasonable efforts to ensure accuracy, we are not responsible for errors in game information, draw results, or prize amounts displayed on the Service.

Third-Party Services: We are not responsible for the actions, policies, or practices of third-party lottery operators or payment processors.

Limitation of Damages: To the maximum extent permitted by law, GoldenWattleLotto.com shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service.

Maximum Liability: Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid to us in the six months preceding the claim.

Exceptions: Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

Governing Law: These Terms are governed by the laws of Victoria, Australia, without regard to conflict of law principles.

Dispute Notice: If you have a dispute with us, you must first contact us at our contact page to attempt informal resolution.

Mediation: If informal resolution fails, disputes may be submitted to mediation before pursuing formal legal action.

Jurisdiction: Any legal action arising from these Terms must be brought in the courts of Victoria, Australia. You consent to the exclusive jurisdiction of these courts.

Class Action Waiver: You agree to resolve disputes with us on an individual basis and waive the right to participate in class action lawsuits.

Ownership: All content, trademarks, logos, and intellectual property on the Service are owned by GoldenWattleLotto.com or licensed to us. You may not use, reproduce, or distribute any content without our express written permission.

Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes.

Restrictions: You may not:

• Modify, copy, or create derivative works of the Service
• Reverse engineer or decompile any part of the Service
• Remove or alter any copyright, trademark, or proprietary notices
• Use our branding without authorization

User Content: By submitting content to the Service (such as profile information), you grant us a worldwide, royalty-free license to use, reproduce, and display such content as necessary to provide the Service.

Privacy Policy: Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

Data Collection: We collect personal information necessary to provide the Service, verify your identity, process payments, and comply with legal obligations.

Data Security: We implement appropriate technical and organizational measures to protect your personal information.

Data Sharing: We may share your information with lottery operators, payment processors, and regulatory authorities as necessary to provide the Service and comply with legal obligations.

Right to Modify: We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

Game Changes: Lottery games, odds, prize structures, and availability are subject to change by lottery operators. We are not responsible for such changes.

Fee Changes: We may change fees for the Service with reasonable notice. Continued use of the Service after fee changes constitutes acceptance.

Feature Updates: We may add, remove, or modify features of the Service to improve functionality or comply with legal requirements.

Termination by You: You may close your account at any time by contacting us. Active subscriptions will be cancelled, but past purchases are non-refundable.

Termination by Us: We may suspend or terminate your account immediately if you violate these Terms or engage in prohibited activities.

Effect of Termination: Upon termination:

• Your access to the Service will be revoked
• Active subscriptions will be cancelled
• Unclaimed prizes may be forfeited unless claimed within allowed timeframes
• Outstanding obligations remain enforceable

Survival: Sections of these Terms that by their nature should survive termination will remain in effect, including limitations of liability and dispute resolution provisions.

Licensing: We operate under the applicable lottery regulations in Victoria, Australia, and comply with all relevant gaming laws.

Age Verification: We implement age verification procedures to prevent underage participation in lottery games.

Anti-Money Laundering: We comply with anti-money laundering regulations and may report suspicious activities to appropriate authorities.

Consumer Protection: We adhere to Australian consumer protection laws and industry standards for lottery operations.

Regulatory Cooperation: We cooperate with regulatory authorities and may be required to disclose information as mandated by law.

Entire Agreement: These Terms, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and GoldenWattleLotto.com regarding the Service.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

Assignment: You may not assign or transfer your rights under these Terms. We may assign our rights and obligations to any third party.

Force Majeure: We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control.

Language: These Terms are prepared in English. Any translations are for convenience only, and the English version controls in case of conflict.