Get in Touch

You can reach our customer support team via phone at +61 3 5123 4567 during business hours (Monday-Friday, 9:00 AM - 5:00 PM AEST), or email us at support@GoldenWattleLotto.com anytime. You can also fill out the contact form on this page for non-urgent inquiries.

We strive to respond to all inquiries within 24 hours during business days. Phone inquiries are typically handled immediately during business hours. For urgent matters related to lottery draws or account issues, please call us directly for faster assistance.

Absolutely! We're happy to answer questions about any of our lottery offerings including Mega Jackpot, Oz Lotto, Powerball, Set for Life, and more. When filling out the contact form, you can select the specific lottery you're interested in, or browse our lotteries page for detailed information.

Yes, player wellbeing is our top priority. We can provide information about setting spending limits, taking breaks, and accessing professional support services. Visit our Responsible Gaming page for comprehensive resources, or contact us directly to discuss self-exclusion options and support services.

We have multiple retail locations across Victoria where you can purchase lottery tickets in person. Visit our Locations page to find the nearest retail outlet, complete with addresses, phone numbers, and directions.

Yes, you must be 18 years or older to participate in any lottery games. Age verification is required both online and at retail locations. This is a legal requirement and is strictly enforced to protect minors from gambling activities.